Now Open: AEF Launches In-House Account Servicing Department

We’re expanding our services. Starting now, we handle account servicing for loans and private financial agreements, giving lenders and borrowers a neutral third party to manage the details after a deal closes.

If you’ve ever closed a deal and then spent the next several years chasing payments, reconciling balances, or fielding questions about terms, this is the service that takes those headaches off your plate.

We’ll cover what this means to you and why you should consider it, and Sarah Shorey, who leads our newly launched account servicing department, will answer your most common questions.

What changes for our customers? How does it work?

Closing the agreement is the easy part. Managing it over months or years is where things get complicated. Payments get missed. Balances drift out of sync. A simple question about interest or principal turns into a dispute that strains a working relationship and causes headaches.

Account servicing solves this by putting one dependable partner in charge of every transaction from the first payment to the final release. For you, this means you’ll have the option of using Arizona Escrow Financial, not just as your trusted escrow partner but also as a reliable account servicing partner.

Here’s what that looks like in practice:

Payments are handled without the back-and-forth

We collect payments and distribute them to the right parties on schedule. No invoicing each other. No awkward reminders. No wondering whether a payment actually went through.

Accurate tracking you can trust

Every payment is applied correctly, with interest and principal tracked precisely over the life of the agreement. Both parties can see exactly where the balance stands at any point.

Impound accounts managed for you

For agreements that involve taxes and insurance, we manage the impound account so those obligations are covered on time, every time.

Statements and compliance, covered

We generate clear statements and monitor compliance throughout the term, so the paperwork is done right and nothing falls through the cracks.

Core services include:

• Payment collection and distribution
• Interest and principal tracking
• Impound account management (taxes, insurance)
• Statement generation and compliance monitoring

Why it matters: Even simple agreements get complicated. Missed payments, tracking errors, and disputes over terms can damage relationships and create legal headaches. A dedicated loan servicing partner prevents these problems by managing every detail from first payment to final release.

The result? Lenders get reliable payments, borrowers get clear tracking, and everyone stays protected throughout the life of the agreement.

Why Combine Escrow With Account Servicing? Who is this for?

Bringing account servicing in-house with current escrow offerings means faster response times, tighter coordination with escrow, and more personalized service from day one. It allows Arizona Escrow & Financial to maintain full control over the process and deliver the kind of hands-on support our clients expect.

Our servicing department is built for:

• Private lenders who want reliable, neutral oversight
• Borrowers who need clear, consistent payment tracking
• Attorneys, brokers, and business owners managing custom agreements

If your transaction includes ongoing payments, creative terms, or simply deserves a smoother experience, then account servicing is for you.

Ready to Get Started With Account Servicing?

Whether you’re a lender, borrower, attorney, or broker, our loan servicing team makes the process easier.

Our servicing portal provides 24/7 access to account information, payment history, and documents. For questions, our team is available to help, or check our FAQ page for quick answers.